AI Training & Enablement
We start with your leadership team, then work through each department using their own orders, invoices, campaigns and reports. It is the smallest first step and where most businesses should begin.
Learn more100+ hrs
of monthly manual work found in one ops audit
Fixed price
agreed before we start, no lock-in, no hourly billing
Day 60
every rollout is re-measured against its baseline
We train & build on
Claude
OpenAI
Copilot
Gemini
GrokThe Problem
Your business has grown, but your processes haven't.
Buried in manual work
Your team spends their days re-keying orders, chasing stock levels, and rebuilding the same reports every week.
AI on the shelf
You bought the licences. Six months later, the work still gets done the old way, because nobody set AI up on your team's actual workflows.
No plan, no owner
Everyone agrees AI matters. But nobody has mapped where it fits, what to roll out first, or who makes sure the team adopts it.
What We Do
What we do
You start with one small step. Nothing bigger happens until that step has paid for itself.
Not sure which step fits? Fifteen minutes on a discovery call is usually enough to tell, or read how we work as an AI consultant in Sydney.
Built For Your Sector
AI training built for how your sector actually works
01 · Retail
AI Training for Retail Businesses
Stores, head office, buying, marketing and finance, trained on the systems your business already runs.
Learn more
Planning and procurement? AI training for supply chain teams covers demand planning and the PO pipeline. Not listed? AI training for every department covers the programme for the rest.
The Process
How we work
Four steps. You can stop after the audit and keep the plan.
Discovery call
Free, fifteen minutesYou tell us where the hours are going. We tell you straight whether AI will help, and what to do first.
AI Ops Audit
Two to three weeksWe sit with each department, work out where the time goes, and give you a ranked plan with the hours and dollars attached.
Rollout and onboarding
About five weeksWe set AI up on the real work, train each team on their own files, and stay close until they can run it without us.
Measure at day 60
Included, alwaysWe measure the hours again against the baseline and write up what changed. Then we decide together what comes next.
Automation ROI Calculator
What is manual work really costing you?
Calculate the hidden cost of repetitive tasks.
Average hourly staff cost
Include wages, super and overheads.
$AUD
Task breakdown
Annual cost: $10,725
Annual cost: $5,720
Potential savings
Total annual waste
$16,445
More than enough to fund the automation that removes it.
299 hours
That's 8 weeks of full-time work lost to manual processes every year.
Why Us
Why T1 Ops?
We work with every department
Sales, customer service, finance, marketing, the warehouse, planning, the stores. We have worked with all of them and set AI up on what they actually do, so no one is left doing it the old way.
We have done this ourselves
We set AI up across a multi-brand distribution business from the inside, on live data, while it was trading. What worked there is what you get.
Training on your own work
No made-up examples. People finish a session having done their own work faster, which is the only reason a new habit survives a busy week.
We tell you what to leave alone
Some of what comes back from an audit is "leave that as it is". If a spreadsheet with a script is the right answer, that is what we recommend.
Get Started
Let's talk about your business.
Fifteen minutes. You tell us where the hours are going, we tell you straight whether AI will help and what to do first.
- No pitch. If we cannot help, we say so on the call.
- We do not quote on the call. You get a fixed price in writing once we understand the work.
- Sydney and NSW on site. Remote Australia wide.
hello@t1ops.com.auSydney, NSW. Working Australia wide.
Book a discovery call
Tell us a bit about the business and we will come back within a business day with some times.
Latest Insights
From the T1 Ops blog
Logistics & 3PL
AI for 3PL Operations: What Works, What Does Not
When someone else runs your warehouse, your team’s job becomes exceptions and reconciliation. That is exactly where AI earns its keep.
Aug 1, 20265 min read
Retail
What a Store Manager Actually Needs to Know About AI
Not the storefront. Four things a store or area manager can hand to AI this week, and the one thing they should not.
Jul 28, 20265 min read
AI Strategy
What Is an AI Ops Audit, and Do You Need One?
A plain explanation of what an operations AI audit involves, what it produces, and when it is a waste of money.
Jul 24, 20265 min read
More from the blog
- Jul 21, 2026From Email to ERP: Fixing How B2B Orders Arrive
- Jul 16, 2026Your Team Has AI Licences. Why Is the Work Still Manual?
- Jun 9, 2026Five Signs Your Business Is Ready for AI, and Three Signs It Is Not
- May 6, 2026Before You Automate Anything, Map Where the Hours Go
- Mar 10, 2026Where AI Fits in a Wholesale Distribution Business
- Jan 22, 2026You Do Not Have Time to Learn AI. Have It Set Up Around Your Week Instead
- Dec 5, 2025Fulfilling Online Orders From Your Stores: What Has to Be True First
- Nov 8, 2025Why Good Projects Stall, and What Gets Them Moving
- Oct 15, 2025The Cost of Keying the Same Data Twice
FAQ
Common questions
The things people ask on the first call.
What does T1 Ops do?
We help businesses put AI to work in every department: sales, customer service, finance, marketing, the warehouse, planning and retail. We train your people on their own work, find out where the hours are going, run the rollout department by department, and stay on afterwards so the setup keeps up with the tools.
Who do you work with?
Growing Australian businesses in retail, wholesale and distribution, logistics and ecommerce. Typically 20 to 200 staff, where each department has its own processes and an owner or GM can still make a decision. We work with all of those departments, not one.
Where should we start?
Usually with a training session for your leadership team. It is the smallest step, and once the leaders have used AI on their own work the rest of the conversation changes. If you already know AI should be helping but cannot say where, start with the AI Ops Audit instead. The discovery call works out which.
What does it cost to work with T1 Ops?
Every engagement is a fixed fee, quoted after a free discovery call. There is no hourly billing and no lock-in contract. You can stop after the audit and keep the plan.
Do you only work in Sydney?
We're Sydney based and run in-person training across NSW. Remote delivery works Australia wide, and most engagements mix the two.
How is this different from an AI agency?
Most agencies come from software or marketing and learn your business as they go. We came from running one. We train your team on their actual work and stay close until the new way sticks, and we only build something when the audit shows a build is the right answer.
Which AI tools do you use?
We train and build on Claude, OpenAI, Copilot, Gemini and Grok, choosing whatever fits your systems and budget. We don't resell licences and we're not tied to any vendor.
How long before we see something change?
A leadership session changes how people work the same week. A full audit and rollout takes about seven weeks from the first department interview to every team live, and we measure the hours again at day 60.